Strategic Business Advisory — Sydney, Australia

YOUR
BUSINESS,
SORTED.

Your business doesn't look broken from the outside.
But it feels exhausting inside.

Remove chaos. Stop profit leakage. Get the business you love working for you again.

Prepared, Not Panicked.

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Sound Familiar?

Busy but still too hard to run.

"Everyone needs me before anything moves."
"We're flat out, so why does cash still feel tight?"
"Revenue is coming in, but control isn't."
"The team is working, but I'm still the operating system."
"Jobs get done, but the back end is a mess."
"We've added software, but complexity just grew with it."
"I don't trust the numbers enough to make decisions."
"Every week feels like recovery from the last one."
$160K+
Costs avoided or renegotiated in a single engagement
20+
Years in HCM consulting & workflow automation
10
Years running a demolition business — real operator experience
1
Straight-talking advisor. No sales agenda. No echo chamber.
The Kelser Difference

You can't read the label from inside the bottle.

Krista Kelser on LinkedIn

Most businesses don't stall because demand disappears. They stall because the owner becomes the control tower for everything — quotes, people, decisions, systems, cash flow and follow-up. The team stays busy. The owner stays overloaded. The tools that were supposed to help have quietly become part of the problem.

AI is everywhere. SaaS is being rebuilt overnight. What worked two years ago feels outdated today. Suddenly every system feels like it needs reviewing, every contract feels like it might be wrong, and every new AI tool promises to fix everything. Most operators aren't short on information — they're short on clarity.

"No echo chamber. No sales pitch. Just clarity on what's actually going on."

— Krista Kelser, Founder

With 20+ years in HCM consulting and workflow automation, plus a decade running her own demolition business, Krista brings what most advisors simply don't have: operator instinct backed by commercial discipline. She's been on the tools. She knows what to challenge, what to keep, and when to say no.

She will come to your business. Roll up her sleeves. And get it done.

Who We Work With

SERVICE
BUSINESSES
$500K+

Not failing. Just harder to run than it should be — and harder to navigate than ever. AI is everywhere, SaaS is being rebuilt overnight, and what worked two years ago already feels outdated. If your business has grown past "keeping it in my head" but the structure hasn't kept up, this is where Kelser Advisory comes in.

01 — Primary

Trades & Field Service

"Flat out, but still fighting for margin and control."

Electrical, plumbing, HVAC, fire, security, cleaning, demolition, maintenance, specialist subcontractors

02 — Primary

Allied Health & Clinics

"Growing practice, but still too dependent on the owner."

Physio, psychology, OT, speech, podiatry, multidisciplinary clinics, specialist practices

03 — Primary

Accounting & Bookkeeping Firms

"At capacity, but not yet operationally leveraged."

Suburban accounting, boutique advisory, bookkeeping practices, outsourced finance teams

04 — Growth Lane

NDIS & Care Providers

"Growing service demand, fragile operating backbone."

Disability providers, home care, support coordination, selected care operators

Not sure?

Let's Find Out

"If your business is busy, profitable and harder to run than it should be — we should talk."

Book a free call →

What We Do

THE
WORK

Every engagement is built for your business. These are the core areas where we create the most impact.

01
One-Off

Business Situation Check

A sharp, no-nonsense snapshot of where your business actually is. We map operations, spot leaks, identify hidden risks, and give you a clear picture before committing to anything bigger. For businesses who need clarity fast.

02
Fixed Term

90-Day Sprint

Real change in a defined window. We find the highest-leverage problems, build a practical plan, and work alongside you to implement it. Systems, processes, team structure, vendor decisions — we go hard for 90 days.

03
Retainer

Monthly Check-In

A trusted set of eyes in your business every month. We track progress, catch problems early, keep momentum alive, and make sure decisions are made with the right context — not gut feel under pressure.

04
Project-Based

Workflow & Systems Design

Still running on spreadsheets, tribal knowledge and people as glue? We map your end-to-end processes, identify automation opportunities, and build systems that run without you in the room.

05
Advisory

HCM, Vendor & Commercial Review

Call us before you commit — to a software platform, an HR system, or any vendor contract. With 20+ years in HCM and commercial systems, we know what good looks like and what doesn't. We help businesses avoid costly lock-ins, ask the right questions before the ink dries, and make sure what you're buying actually fits how you work.

The Process

HOW IT
WORKS

01Discovery

A real conversation — not a sales call

No pitch deck. No agenda. Just an honest conversation about where your business is, what's working, what isn't, and whether we're the right fit. If we are, we move fast. If we're not, we'll tell you — and point you to someone who is.

No obligation. No jargon. Just straight talk.
02Assessment

We look at the whole picture

Not just systems. Not just numbers. Operations, people, processes, vendors, commercial exposure — we connect the dots most owners have never had connected for them. This is where the real clarity comes from.

You see exactly what's costing you most — in time, money and momentum.
03Recommendation

A plan, not a report

Commercially grounded, built for your reality — not a framework copy-pasted from the last client. We tell you what to do, in what order, and why. And if the answer is "don't do that," that's exactly what you'll hear.

Practical. Prioritised. No padding.
04Action

We work alongside you

Advisory doesn't mean handing you a document and disappearing. We're in it with you — coordinating vendors, reviewing decisions, keeping momentum, holding the line on what matters. You're never left to figure it out alone.

Hands-on. Accountable. Present.
05Expand

Access the full bench when you need it

Kelser Advisory comes with a hand-picked network of trusted specialists. Fractional CFO, lawyer, accountant, IT partner, CEO — we make the right introduction at the right time. One trusted entry point. The whole team behind it.

The right expert for every problem. No unnecessary overhead.
The Network

YOU'RE NOT
JUST GETTING
ONE PERSON

Behind every engagement is a hand-picked bench of trusted specialists. We bring them in when you need them — and only when you need them. No bloated retainers. Just the right expert at the right moment.

A note on independence. Kelser Advisory maintains selective relationships with a small number of preferred vendors and software partners. These relationships are disclosed where relevant. Our recommendations are always driven by what is right for your business — not by referral arrangements. We remain commercially independent and vendor-agnostic in all advisory work.

Andrew
Strategic Lending & Finance
Commercial finance strategy and consulting for growth-stage SMEs.
Dale Harper
internacious
IT Services
Managed IT, cyber security, infrastructure and tech operations.
Simon Tomalin
Fractional CFO & Strategy
Financial strategy, company structure and high-level commercial decisions.
Carisa Wells
Fractional CEO
Operational leadership for businesses navigating transition or growth.
Tony Nikolic
Legal
Commercial law, contracts, employment and business legal support.
Andrew
Accounting
Tax, compliance and financial management for SMEs.
LeeRoy T
Photography & Video
Professional photography and videography for brand and marketing.
Bookkeeping Partner
Bookkeeping
Day-to-day financial records and accounts management.
VA Partners
Virtual Assistance
Flexible VA support matched to your operational needs.
Financial Adviser
Personal & Business Finance
Financial planning and wealth strategy for business owners.
Real Outcomes

WHAT THIS
LOOKS LIKE
IN PRACTICE

"
$160K+
Raw Costs Avoided or Renegotiated
90%
Manual Workflow Reliance Identified
High
Key-Person & Burnout Risk Exposed

A high-compliance business was heading toward expensive, poor-fit decisions across systems, compliance, HR and digital delivery. Kelser Advisory stepped in before those costs became embedded. The result: $160,000+ in costs identified, avoided or renegotiated. But the bigger issue was operational — around 90% of workflows were still manual, with too much sitting in too few hands. We brought commercial clarity, reduced key-person dependency, and moved the business toward a more scalable, lower-risk way of operating. That's the work.

De-identified Case Study — High-Trust, High-Compliance Australian SME

Prepared, Not Panicked.

LET'S
TALK
STRAIGHT.

No pitch. No agenda. Just a straight conversation about what's going on — and whether we can help.

Book a Free Discovery Call

0401 903 664  ·  [email protected]  ·  kelseradvisory.com.au

First conversation is always free. No obligation, no sales pressure.

Don't be scared. Be prepared.